Max's Happy Paws — Privacy Policy

Effective Date: May 20, 2026

At Max's Happy Paws, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, social media pages, or submit our lead generation forms.


1. Information We Collect

To provide your pet with the best grooming experience and to schedule your appointments effectively, we may collect the following information:

  • Contact Details: Your full name, email address, and phone number.
  • Pet Information: Your pet's name, breed, weight, age, and any specific health or coat conditions (such as severe matting).
  • Inquiry Details: Any additional notes or instructions you choose to provide through our forms.

2. How We Use Your Information

We use the collected data strictly for professional purposes, including:

Contacting you back within 24–48 hours to confirm and schedule your grooming sessions.

Assessing your pet’s physical and behavioral needs prior to their arrival.

Sending you operational updates, text notifications, or reminders regarding your appointment.

Improving our boutique customer service and overall website experience.

3. Data Protection and Sharing

Your trust is essential to us. Max's Happy Paws does not sell, trade, or rent your personal data to third-party companies. Your information is only accessed by authorized team members who require it to perform the grooming services or manage communications. We utilize secure digital environments to keep your contact details safe from unauthorized access.

4. Your Choices and Controls

You can review, update, or request the deletion of your personal information at any time. If you no longer wish to receive follow-up calls or messages from us, you can let us know during our call or notify us directly via email.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at: